Terms of Service

These terms govern your use of VPS-Store services. Please read them carefully before using our platform.

Last updated: January 7, 2025

Important Notice

By using our services, you agree to be bound by these terms. If you do not agree to these terms, please do not use our services.

1. Acceptance of Terms

By accessing or using VPS-Store's services, you agree to be bound by these Terms of Service and our Privacy Policy. These terms apply to all visitors, users, and others who access or use our services.

If you are entering into this agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these terms.

2. Description of Services

VPS-Store provides virtual private server (VPS) hosting services, including:

  • Virtual server instances with various configurations
  • Network connectivity and bandwidth allocation
  • Data storage and backup services
  • Technical support and monitoring
  • Control panel and management tools

3. Account Registration and Security

Account Creation

You must provide accurate, current, and complete information during registration. You are responsible for maintaining the confidentiality of your account credentials.

Account Security

  • You are responsible for all activities under your account
  • Notify us immediately of any unauthorized access
  • Use strong passwords and enable two-factor authentication
  • Do not share your account credentials with others

4. Acceptable Use Policy

You agree not to use our services for any unlawful or prohibited activities, including:

Prohibited Activities

  • • Illegal content or activities
  • • Spam or unsolicited communications
  • • Malware, viruses, or malicious code
  • • Copyright infringement
  • • Network abuse or attacks
  • • Resource abuse or overuse

Encouraged Uses

  • • Web hosting and applications
  • • Development and testing
  • • Database hosting
  • • Game servers
  • • API and microservices
  • • Personal projects

5. Payment Terms

Billing and Payments

  • Services are billed monthly or annually in advance
  • Payment is due on the billing date specified in your account
  • All fees are non-refundable except as specified in our refund policy
  • We reserve the right to change pricing with 30 days notice

Late Payments and Suspension

If payment is not received within 7 days of the due date, your services may be suspended. Data may be deleted after 30 days of suspension.

6. Service Level Agreement (SLA)

99.9%
Uptime Guarantee
24/7
Monitoring
<15min
Response Time

If we fail to meet our uptime guarantee, you may be eligible for service credits as outlined in our SLA policy.

7. Data and Backups

Your Data

  • You retain ownership of all data you upload to our services
  • You are responsible for maintaining backups of your data
  • We provide backup services but they are not guaranteed
  • You grant us the right to access your data for support purposes

Important: While we provide backup services, you should maintain your own backups. We are not liable for data loss.

8. Limitation of Liability

To the maximum extent permitted by law, VPS-Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, data, or business opportunities
  • Service interruptions or security breaches
  • Third-party actions or content
  • Any damages exceeding the amount paid for services

9. Termination

Termination by You

You may terminate your account at any time through your control panel. No refunds will be provided for remaining service periods.

Termination by Us

We may terminate or suspend your account immediately for violations of these terms, illegal activities, or non-payment.

10. Governing Law

By using this site, you agree to the Terms and Privacy Policy set forth by VPS-Store. VPS-Store is solely responsible for enforcing and managing these terms.

11. Changes to Terms

We reserve the right to modify these terms at any time. We will provide notice of material changes by:

  • Posting the updated terms on our website
  • Sending an email notification to your registered address
  • Providing in-app notifications

Continued use of our services after changes take effect constitutes acceptance of the new terms.

12. Contact Information

If you have questions about these Terms of Service, please contact us:

Legal Team

legal@vps-store.net